Unit 1 St Stephens House, Windsor, SL4 1RU 01753 290820

Top quality IT support since 2010

Micro Business

A one or two person business needing IT Support on an adhoc basis.
You require advice on an adhoc basis and may perfer to pay per call.

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Small Business

You have 2 - 50 employees.
You need an adhoc helpdesk, cyber security and assitance to get the best from IT

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Larger Business

50+ Employees.
As the manager you don't want to hear about IT, you just want it to work for your business

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A Little History

The business started as our founder was helping a friend start a dental business whilst also doing a full time job. The problem was when the business needed help he was busy. He tried to find an alternative who didn't want to charge a kings ransom, and were not a sole trader. There was no one, so the business was born.

What was needed was a small team who would require many customers to make it financally work for both parties, and it had to remain small to keep the friendly, trusted relationship.

  • Engineers to go on site and resolve issues
  • A helpdesk to deal with problems quickly
  • Time to research the market so cost effective soltions are delivered.

    Some of our customers have remained small, some have grown as that was their plan, one from 2 to nearly 200. Almost all our customers are recommendations.

    To ensure quality of services our busness has taken on providing internet to our customers, telephones, computers, laptops, printers everything you need to be successful.

  • Our Company

    Things our customers want

    • An available support desk
    • Engineers who can go to site
    • Cyber Security
    • Advice and best practice
    • Friendly and approachable

    Some Services

    Some of the services we offer

    • IT Helpdesk
    • Internet and WiFi
    • Telephones and Cloud PBX
    • Email and File Share
    • Computer Wiring
    • Office Moves

    Explor Services

    We Offering Best Service in

    What are you needing to do?
    What will it cost?
    Idea's from our experience
    1, 2 and 3 years plans
    Have control of your IT

    It's all changed, people work from home (or you hope they do) and even office workers travel and need acess to your systems.

    We supply and manage Office 365. We listen to what you want recommend, deliver and then keep ensuring it is secure

    We will look at your offices, where you want coverage, what is available, supply and maintiain. Any problems we get them fixed, no more dealing with an offshore call centre.

    We have our own platform, which means we can do what you want and fix faults. But the main advantage is we do it for you and provide advice.

    We have trade accounts with the market leaders, we find what you need, configure and install it. You can also source it yorself

    Many regulated business's require compliance to standards, and these are explained in technical speech. We complete this for you and maintain the documentation.

    We know our limits, so we have partnered with people who can do this alot better than us, but their ethos is the same

    We work with small and large networks. Alot of this work is fixing large networks which are not performing do access control and CCTV companies

    Our Team

    Conor Roads
    Support Engineer
    Nick Laiolo
    Installation Engineer

    Our Testimonial

    What Our Client Say’s

  • Nothing worked well before I met CrackingIT, now it's bulletproof and they are always available

    Daniel Doherty Vet
    Daniel Doherty
    Vet
  • If these guys can help me, they can help anyone! Always good fun to work with.

    Rebecca O'Sullivan First Aid Provider
    Rebecca Sullivan
    First Aid & Fire Trainer
  • We have been a customer for a long time and consistently get great service when we need it.

    Peter Christer Podiatrist
    Peter Christer
    Podiatrist

    OUR FAQ

    Frequently Asked Questions?

    There are two ays we charge, pay as you go which means you pay in 15 minute blocks or a fixed monthly contract where all your standard IT needs are included

    Yes we are a proper business so have insurance. Our staff who attend site are DBS checked.

    We operate a helpdesk 9-530 Monday to Friday, but we do have emergency cover for those odd important things that happen out of hours.

    We supply VoIP but do not resell it we have our own switch, which has two servers one in London the other Amsterdam for reliablity. 

    Our Blog & Event

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